FAQ´s
What is Anniash?
Anniash curates trendy, effective beauty essentials for skin, hair, and everyday self-care — tested, refined, and designed for real results.
Are your products safe for sensitive skin?
Most formulas are designed for daily use and tested on diverse skin types. Always patch test on a small area first and review each product’s ingredient list.
Are your products vegan or cruelty-free?
We prioritize cruelty-free suppliers and clearly label vegan formulas on each product page.
How do I know which routine is right for me?
Check the routine guides on each product page. Need help? Email us with your skin or hair goals and we’ll suggest a simple step-by-step.
Can I use these products if I’m pregnant or nursing?
Please consult your healthcare provider and review ingredient lists before use.
Where do you ship?
We currently ship across the U.S. and selected international regions (availability varies by item).
How long does shipping take?
Processing: 1–3 business days.
Estimated delivery: 5–10 business days (U.S.) and 7–15 business days (international), depending on destination and carrier.
Will I receive tracking?
Yes — tracking is emailed once your order ships. Multi-item orders may arrive in separate packages.
Can I change or cancel my order?
If your order hasn’t shipped, contact us ASAP with your order number. We’ll try to update or cancel before dispatch.
What if my package is delayed, lost, or arrives damaged?
Contact us with your order number. We’ll investigate with the carrier and arrange a replacement or refund for confirmed issues.
Do you accept returns?
Unused items in original condition may be returned within 30 days of delivery (exclusions apply for final-sale or hygiene-sensitive items). See our Returns Policy for details.